---
title: Knowledge Base
description: Need help with your Kiwi VoIP service? Browse our Help Centre for guides, tips, and answers from our friendly NZ-based team.
---
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### [Getting Started Get up and running fast — essential setup steps and tips to kickstart your Kiwi VoIP services.](https://support.kiwivoip.co.nz/getting-started?hsLang=en-nz)
### [Billing and Admin How to read your invoice; Update payment method; Finance options explained; Handling late payments](https://support.kiwivoip.co.nz/billing-and-admin?hsLang=en-nz)
### [Cloud PBX Learn how to manage and use your cloud-based phone system, from call routing to advanced features.](https://support.kiwivoip.co.nz/cloud-pbx?hsLang=en-nz)
### [Deskphones and Softphones Setup Set up and troubleshoot your Kiwi VoIP hardware, including handsets and other devices.](https://support.kiwivoip.co.nz/deskphones-and-softphones-setup?hsLang=en-nz)
### [ 3CX Support and configuration help for customers using 3CX as their PBX platform.](https://support.kiwivoip.co.nz/3cx?hsLang=en-nz)
### [Mobile Set up and manage your Kiwi VoIP mobile service, including SIM support, settings, and features.](https://support.kiwivoip.co.nz/mobile?hsLang=en-nz)
### [Internet Troubleshooting internet issues; Understanding Hyperfibre plans; Changing WiFi password](https://support.kiwivoip.co.nz/internet?hsLang=en-nz)
### [Files and Folders Files for download etc](https://support.kiwivoip.co.nz/files-and-folders?hsLang=en-nz)
### [General Miscellaneous info and common questions that don’t fit into other categories.](https://support.kiwivoip.co.nz/general?hsLang=en-nz)
### [Tech Guides (non VoIP) Help articles for general IT and tech issues not directly related to VoIP.](https://support.kiwivoip.co.nz/tech-guides-non-voip?hsLang=en-nz)
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