---
title: Billing and Admin | Knowledge Base
description: How to read your invoice; Update payment method; Finance options explained; Handling late payments
---
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1. [Knowledge Base](https://support.kiwivoip.co.nz/)
2. [Billing and Admin](https://support.kiwivoip.co.nz/billing-and-admin)
# Billing and Admin
How to read your invoice; Update payment method; Finance options explained; Handling late payments
## Your Account
- [Updating your Account Details](https://support.kiwivoip.co.nz/updating-your-account-details)
- [How to Change your plan or add a minute bundle](https://support.kiwivoip.co.nz/how-to-change-your-plan-or-add-a-minute-bundle)
- [How to Login to our Portal](https://support.kiwivoip.co.nz/how-to-login-to-our-portal)
- [How to Return Hardware to Kiwi VoIP: Shipping Instructions](https://support.kiwivoip.co.nz/how-to-return-hardware-to-kiwi-voip-shipping-instructions)
- [Understanding Charges for Exceeding Your Call Minute Limit](https://support.kiwivoip.co.nz/understanding-charges-for-exceeding-your-call-minute-limit)
- [Adding your Credit Card to our Secure System](https://support.kiwivoip.co.nz/adding-your-credit-card-to-our-secure-system)
- [Changing your password](https://support.kiwivoip.co.nz/changing-your-password)
- [Kiwi VoIP 111 Code of Conduct Application form](https://support.kiwivoip.co.nz/kiwi-voip-111-code-of-conduct-application-form)
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## Internet
- [How to join our awesome internet](https://support.kiwivoip.co.nz/how-to-join-our-awesome-internet)
- [General Internet Modem Settings](https://support.kiwivoip.co.nz/general-internet-modem-settings)
- [How to move you internet over to us](https://support.kiwivoip.co.nz/how-to-move-you-internet-over-to-us)
## Porting
- [🌟 Requesting a Custom 0800 or 0508 Number](https://support.kiwivoip.co.nz/request-custom-0800-number)
- [📞 How to Port Your 0800 / 0508 Number to Kiwi VoIP](https://support.kiwivoip.co.nz/port-0800-to-kiwivoip)
- [☎️ Move your number to us](https://support.kiwivoip.co.nz/how-to-port-your-number)
## Pricing
- [📞 Kiwi VoIP Standard Calling Rates](https://support.kiwivoip.co.nz/admin/calling-rates)
- [💬 Kiwi VoIP – SMS Pricing Guide](https://support.kiwivoip.co.nz/sms-pricing)
- [Getting Started](https://support.kiwivoip.co.nz/getting-started#main-content)
- [Simple Settings](https://support.kiwivoip.co.nz/getting-started#simple-settings)
- [Hardware Phones (Yealink and others)](https://support.kiwivoip.co.nz/getting-started#hardware-phones-yealink-and-others)
- [PBX Systems (3CX, Freepbx, etc)](https://support.kiwivoip.co.nz/getting-started#pbx-systems-3cx-freepbx-etc)
- [ATA's](https://support.kiwivoip.co.nz/getting-started#atas)
- [Billing and Admin](https://support.kiwivoip.co.nz/billing-and-admin#main-content)
- [Your Account](https://support.kiwivoip.co.nz/billing-and-admin#your-account)
- [Internet](https://support.kiwivoip.co.nz/billing-and-admin#internet)
- [Porting](https://support.kiwivoip.co.nz/billing-and-admin#porting)
- [Pricing](https://support.kiwivoip.co.nz/billing-and-admin#pricing)
- [Cloud PBX](https://support.kiwivoip.co.nz/cloud-pbx#main-content)
- [Features](https://support.kiwivoip.co.nz/cloud-pbx#features)
- [Inbound Calls](https://support.kiwivoip.co.nz/cloud-pbx#inbound-calls)
- [Outbound Calls](https://support.kiwivoip.co.nz/cloud-pbx#outbound-calls)
- [Advanced Cloud PBX Settings](https://support.kiwivoip.co.nz/cloud-pbx#advanced-cloud-pbx-settings)
- [Cloud PBX Preferences](https://support.kiwivoip.co.nz/cloud-pbx#cloud-pbx-preferences)
- [Trunks](https://support.kiwivoip.co.nz/cloud-pbx#trunks)
- [Deskphones and Softphones Setup](https://support.kiwivoip.co.nz/deskphones-and-softphones-setup#main-content)
- [Yealink W Series](https://support.kiwivoip.co.nz/deskphones-and-softphones-setup#yealink-w-series)
- [Cisco SPA](https://support.kiwivoip.co.nz/deskphones-and-softphones-setup#cisco-spa)
- [Yeastar TA](https://support.kiwivoip.co.nz/deskphones-and-softphones-setup#yeastar-ta)
- [ATA's](https://support.kiwivoip.co.nz/deskphones-and-softphones-setup#atas)
- [3CX](https://support.kiwivoip.co.nz/3cx#main-content)
- [Guides](https://support.kiwivoip.co.nz/3cx#guides)
- [Hardware Issues](https://support.kiwivoip.co.nz/3cx#hardware-issues)
- [Trunk / Line Setup](https://support.kiwivoip.co.nz/3cx#trunk-line-setup)
- [Mobile](https://support.kiwivoip.co.nz/mobile#main-content)
- [Mobile Sims and Phones](https://support.kiwivoip.co.nz/mobile#mobile-sims-and-phones)
- [Mobile Plans](https://support.kiwivoip.co.nz/mobile#mobile-plans)
- [How to get going with Kiwi VoIP Mobile](https://support.kiwivoip.co.nz/mobile#how-to-get-going-with-kiwi-voip-mobile)
- [Internet](https://support.kiwivoip.co.nz/internet#main-content)
- [Setting Up](https://support.kiwivoip.co.nz/internet#setting-up)
- [Help my internet is down](https://support.kiwivoip.co.nz/internet#help-my-internet-is-down)
- [Files and Folders](https://support.kiwivoip.co.nz/files-and-folders#main-content)
- [Shared Files](https://support.kiwivoip.co.nz/files-and-folders#shared-files)
- [General](https://support.kiwivoip.co.nz/general#main-content)
- [FAQ](https://support.kiwivoip.co.nz/general#faq)
- [Security](https://support.kiwivoip.co.nz/general#security)
- [Misc Guides / Help / Problems](https://support.kiwivoip.co.nz/general#misc-guides-help-problems)
- [Tech Guides (non VoIP)](https://support.kiwivoip.co.nz/tech-guides-non-voip#main-content)
- [Unifi](https://support.kiwivoip.co.nz/tech-guides-non-voip#unifi)
- [Router Configuration](https://support.kiwivoip.co.nz/router-configuration)
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