---
title: 🛡️ Call Screening in Kiwi VoIP Cloud PBX
description: Set up Call Screening in Kiwi VoIP Cloud PBX to automatically filter calls, reduce spam, and choose whether to accept or reject callers based on a name recording.
---
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16 July 2025
# 🛡️ Call Screening in Kiwi VoIP Cloud PBX
Say goodbye to time-wasting calls. With Call Screening, Kiwi VoIP gives you the power to filter who gets through — and how.
📢 **What It Does**
When Call Screening is active:
- Callers are prompted to **say their name** before being connected
- You’ll hear the name and choose whether to **accept or send to voicemail**
🧠 **Smart Memory Feature**
✅ Turn on “Remember screening choice for calling number”
— Kiwi VoIP will **remember** your decision for future calls from the same number
📊 **Call Screening Preferences**
Choose what types of calls you want to screen:
- All unknown callers
- External numbers
- Custom logic based on your needs
🛠️ **How to Enable Call Screening**
👉 [https://portal.kiwivoip.co.nz](https://portal.kiwivoip.co.nz)
1. Log into the Kiwi VoIP Portal
2. Go to **Cloud PBX \> Inbound Calls \> Call Screening Options**
3. Select your **Call Screening preference**
4. Choose a **Time Schedule** for when screening applies
5. (Optional) Tick “Remember the screening choice for calling number”
6. Click **Save Settings**
📈 **Best For**
- Reducing unwanted sales calls
- Prioritising known contacts
- Improving call-handling efficiency for busy staff
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