---
title: Cloud PBX | Knowledge Base
description: Learn how to manage and use your cloud-based phone system, from call routing to advanced features.
---
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1. [Knowledge Base](https://support.kiwivoip.co.nz/)
2. [Cloud PBX](https://support.kiwivoip.co.nz/cloud-pbx)
# Cloud PBX
Learn how to manage and use your cloud-based phone system, from call routing to advanced features.
- [📞 Ensuring Great Call Quality](https://support.kiwivoip.co.nz/voip-call-quality-guide)
## Features
- [Call Queuing Setup](https://support.kiwivoip.co.nz/call-queuing-setup)
- [Yealink BLF](https://support.kiwivoip.co.nz/yealink-blf)
- [Kiwi VoIP Features](https://support.kiwivoip.co.nz/kiwi-voip-features)
- [Music on Hold](https://support.kiwivoip.co.nz/music-on-hold)
- [🔔 Missed Call Notifications in Kiwi VoIP Cloud PBX](https://support.kiwivoip.co.nz/missed-call-notifications)
- [🎯 Queue Breakout in Kiwi VoIP Cloud PBX](https://support.kiwivoip.co.nz/queue-breakout)
- [⏰ Wake-Up Calls in Kiwi VoIP Cloud PBX](https://support.kiwivoip.co.nz/wake-up-calls)
- [📦 Full Feature List – Kiwi VoIP Cloud PBX](https://support.kiwivoip.co.nz/feature-list)
- [🛡️ Call Screening in Kiwi VoIP Cloud PBX](https://support.kiwivoip.co.nz/call-screening)
- [🔊 In Call Messages in Kiwi VoIP Cloud PBX](https://support.kiwivoip.co.nz/in-call-messages)
- [🔢 Extension Dialling in Kiwi VoIP Cloud PBX](https://support.kiwivoip.co.nz/extension-dialling)
- [🎄 Holiday Time Schedules in Kiwi VoIP Cloud PBX](https://support.kiwivoip.co.nz/holiday-time-schedules)
- [🕒 Setting Time Schedules in Kiwi VoIP Cloud PBX](https://support.kiwivoip.co.nz/time-schedules)
- [📨 Sending a Fax via Email (Faxmail)](https://support.kiwivoip.co.nz/sending-a-fax-via-email)
- [👥 Queue Login Presence via BLF](https://support.kiwivoip.co.nz/queue-login-presence)
- [🅿️ Call Parking Guide](https://support.kiwivoip.co.nz/call-parking)
- [💡 Busy Lamp Field (BLF) Overview & Setup](https://support.kiwivoip.co.nz/busy-lamp-field-setup)
- [🎧 Setting Up Your Auto Attendant (IVR)](https://support.kiwivoip.co.nz/setup-auto-attendant)
- [Kiwi VoIP Star Codes](https://support.kiwivoip.co.nz/kiwi-voip-star-codes)
- [📞 Call Pickup Guide](https://support.kiwivoip.co.nz/call-pickup)
- [☎️ One Number Service (Shared Line Appearance)](https://support.kiwivoip.co.nz/one-number-shared-line)
See less ▼
## Inbound Calls
- [How to setup Hunt Groups](https://support.kiwivoip.co.nz/how-to-setup-hunt-groups)
- [Inbound Call Blocking](https://support.kiwivoip.co.nz/inbound-call-blocking)
- [📬 Voicemail in Kiwi VoIP Cloud PBX](https://support.kiwivoip.co.nz/voicemail)
- [🎧 Call Queuing Guide](https://support.kiwivoip.co.nz/call-queuing)
- [🔔 How to setup Simultaneous ring](https://support.kiwivoip.co.nz/simultaneous-ring)
- [🤖 AI Auto Attendant Setup Guide](https://support.kiwivoip.co.nz/ai-auto-attendant)
- [🔁 How to Set Up Call Forwarding](https://support.kiwivoip.co.nz/how-to-setup-call-forwarding)
- [🔁 Kiwi VoIP – Call Flow Priority Guide](https://support.kiwivoip.co.nz/call-flow-priority)
See less ▼
## Outbound Calls
- [How to setup speed dial numbers](https://support.kiwivoip.co.nz/how-to-setup-speed-dial-numbers)
- [📞 Enable Original Caller ID with CLI Passthrough](https://support.kiwivoip.co.nz/cli-passthrough)
## Advanced Cloud PBX Settings
- [REGISTER TRUNKS – OUTBOUND TRUNKING](https://support.kiwivoip.co.nz/register-trunks-outbound-trunking)
- [🎙️ Custom Media Files Per Line in Kiwi VoIP Cloud PBX](https://support.kiwivoip.co.nz/number-media)
- [🎙️ Uploading Audio & Greeting Files to Kiwi VoIP Cloud PBX](https://support.kiwivoip.co.nz/account-media)
## Cloud PBX Preferences
- [How to set Available / Work Hours](https://support.kiwivoip.co.nz/how-to-set-available-work-hours)
## Trunks
- [🔄 SIP Trunking – Peering Method with Kiwi VoIP](https://support.kiwivoip.co.nz/peering-method)
- [🔐 SIP Trunking – Register Method with Kiwi VoIP](https://support.kiwivoip.co.nz/register-method)
- [What is a SIP Trunk in Kiwi VoIP?](https://support.kiwivoip.co.nz/what-is-a-sip-trunk)
- [Getting Started](https://support.kiwivoip.co.nz/getting-started#main-content)
- [Simple Settings](https://support.kiwivoip.co.nz/getting-started#simple-settings)
- [Hardware Phones (Yealink and others)](https://support.kiwivoip.co.nz/getting-started#hardware-phones-yealink-and-others)
- [PBX Systems (3CX, Freepbx, etc)](https://support.kiwivoip.co.nz/getting-started#pbx-systems-3cx-freepbx-etc)
- [ATA's](https://support.kiwivoip.co.nz/getting-started#atas)
- [Billing and Admin](https://support.kiwivoip.co.nz/billing-and-admin#main-content)
- [Your Account](https://support.kiwivoip.co.nz/billing-and-admin#your-account)
- [Internet](https://support.kiwivoip.co.nz/billing-and-admin#internet)
- [Porting](https://support.kiwivoip.co.nz/billing-and-admin#porting)
- [Pricing](https://support.kiwivoip.co.nz/billing-and-admin#pricing)
- [Cloud PBX](https://support.kiwivoip.co.nz/cloud-pbx#main-content)
- [Features](https://support.kiwivoip.co.nz/cloud-pbx#features)
- [Inbound Calls](https://support.kiwivoip.co.nz/cloud-pbx#inbound-calls)
- [Outbound Calls](https://support.kiwivoip.co.nz/cloud-pbx#outbound-calls)
- [Advanced Cloud PBX Settings](https://support.kiwivoip.co.nz/cloud-pbx#advanced-cloud-pbx-settings)
- [Cloud PBX Preferences](https://support.kiwivoip.co.nz/cloud-pbx#cloud-pbx-preferences)
- [Trunks](https://support.kiwivoip.co.nz/cloud-pbx#trunks)
- [Deskphones and Softphones Setup](https://support.kiwivoip.co.nz/deskphones-and-softphones-setup#main-content)
- [Yealink W Series](https://support.kiwivoip.co.nz/deskphones-and-softphones-setup#yealink-w-series)
- [Cisco SPA](https://support.kiwivoip.co.nz/deskphones-and-softphones-setup#cisco-spa)
- [Yeastar TA](https://support.kiwivoip.co.nz/deskphones-and-softphones-setup#yeastar-ta)
- [ATA's](https://support.kiwivoip.co.nz/deskphones-and-softphones-setup#atas)
- [3CX](https://support.kiwivoip.co.nz/3cx#main-content)
- [Guides](https://support.kiwivoip.co.nz/3cx#guides)
- [Hardware Issues](https://support.kiwivoip.co.nz/3cx#hardware-issues)
- [Trunk / Line Setup](https://support.kiwivoip.co.nz/3cx#trunk-line-setup)
- [Mobile](https://support.kiwivoip.co.nz/mobile#main-content)
- [Mobile Sims and Phones](https://support.kiwivoip.co.nz/mobile#mobile-sims-and-phones)
- [Mobile Plans](https://support.kiwivoip.co.nz/mobile#mobile-plans)
- [How to get going with Kiwi VoIP Mobile](https://support.kiwivoip.co.nz/mobile#how-to-get-going-with-kiwi-voip-mobile)
- [Internet](https://support.kiwivoip.co.nz/internet#main-content)
- [Setting Up](https://support.kiwivoip.co.nz/internet#setting-up)
- [Help my internet is down](https://support.kiwivoip.co.nz/internet#help-my-internet-is-down)
- [Files and Folders](https://support.kiwivoip.co.nz/files-and-folders#main-content)
- [Shared Files](https://support.kiwivoip.co.nz/files-and-folders#shared-files)
- [General](https://support.kiwivoip.co.nz/general#main-content)
- [FAQ](https://support.kiwivoip.co.nz/general#faq)
- [Security](https://support.kiwivoip.co.nz/general#security)
- [Misc Guides / Help / Problems](https://support.kiwivoip.co.nz/general#misc-guides-help-problems)
- [Tech Guides (non VoIP)](https://support.kiwivoip.co.nz/tech-guides-non-voip#main-content)
- [Unifi](https://support.kiwivoip.co.nz/tech-guides-non-voip#unifi)
- [Router Configuration](https://support.kiwivoip.co.nz/router-configuration)
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