--- title: πŸ“¦ Full Feature List – Kiwi VoIP Cloud PBX description: Explore the full list of features included with every Kiwi VoIP Cloud PBX line β€” from call forwarding and IVRs to recording, conferencing, BLF, SIP trunks, and more. All features, no upsells. --- [Skip to content](https://support.kiwivoip.co.nz/feature-list#main-content) [More support](https://support.kiwivoip.co.nz/kb-tickets/new?hsLang=en-nz) [Submit a Support Ticket](https://support.kiwivoip.co.nz/tickets-view?hsLang=en-nz) [![Kiwi VoIP Logo](https://support.kiwivoip.co.nz/hs-fs/hubfs/Kiwi-voip-2%20(1)-3.png?width=150&height=101&name=Kiwi-voip-2%20(1)-3.png)](https://support.kiwivoip.co.nz/?hsLang=en-nz) Open main navigation Close main navigation - [More support](https://support.kiwivoip.co.nz/kb-tickets/new) - [Submit a Support Ticket](https://support.kiwivoip.co.nz/tickets-view) - [Email Us](mailto:support@kiwivoip.co.nz) [Email Us](mailto:support@kiwivoip.co.nz) Got a question? We’ve got your back. - There are no suggestions because the search field is empty. 1. [Knowledge Base](https://support.kiwivoip.co.nz/?hsLang=en-nz) 2. [Cloud PBX](https://support.kiwivoip.co.nz/cloud-pbx?hsLang=en-nz) 3. [Features](https://support.kiwivoip.co.nz/cloud-pbx?hsLang=en-nz#features) 16 July 2025 # πŸ“¦ Full Feature List – Kiwi VoIP Cloud PBX No add-ons, no upsells β€” just everything included. Every Kiwi VoIP Cloud PBX line comes fully loaded with ALL features, no matter what plan you’re on. That’s what makes us different. --- πŸ“₯ **Inbound Call Features** βœ… **Simultaneous Ring** – Ring up to 10 devices at once or in a time-based sequence βœ… **Answer Confirmation** – Stops voicemail from intercepting off-net forwards βœ… **Shared Line Appearance** – Register the same number across multiple devices βœ… **Call Forwarding** – Forward on busy, no answer, or by time of day βœ… **Geographic Call Forwarding** – Forward based on the caller’s location βœ… **Call Forward Unreachable** – Set a backup forward path if device is offline βœ… **Call Trunking** – Register-based SIP trunking βœ… **Do Not Disturb** – Sends calls to voicemail or busy tone βœ… **Caller ID & Blocking** – Blacklist, whitelist, anonymous call block βœ… **Call Screening** – Have callers announce their name before connecting βœ… **Voicemail** – Personalise greetings and receive via email or phone βœ… **Auto Attendant (IVR)** – Smart menus to direct calls βœ… **Call Pickup** – Group or directed pickup across your account βœ… **Call Queuing** – Queue up to 20 agents with custom strategies βœ… **Hunt Groups** – Sequentially ring multiple numbers βœ… **Smart IVR** – Voice recognition menus --- πŸ“€ **Outbound Features** βœ… **Authorisation PIN** – Prevent unauthorised calls βœ… **Speed Dial** – 8 programmable one-digit dials βœ… **Outbound Whitelist** – Restrict what numbers can be dialled βœ… **Caller ID Control** – Block or present alternate numbers βœ… \**Last Number Redial (66)* βœ… \**Call Return (69)* βœ… **Outbound Trunking** – SIP trunking for outbound calls --- πŸ› οΈ **Advanced Features** βœ… **Call Recording** – Inbound and outbound call recording βœ… **Call Parking** – Park a call and retrieve from another extension βœ… **Audio Conferencing** – Multi-party conference rooms βœ… **Remote Callback** – Ring yourself back to place a call from Cloud PBX βœ… **Remote Dial Tone** – Make calls via your PBX remotely βœ… **Call Transfers** – #0 for attended, ## for blind βœ… **Caller Tunes & Hold Music** – Upload your own MP3s βœ… **Presence & BLF** – Real-time line status visibility βœ… **Wake-Up Calls** – Scheduled reminders via phone --- βš™οΈ **Preferences & Setup** βœ… **Personal Info** – Control your outbound caller name βœ… **Extension Dialling** – 3–4 digit extensions for internal calling βœ… **Time & Language** – Set time zone, language and more βœ… **Balance Notifications** – Call spend alerts βœ… **Time Schedules** – Configure work/after-hours logic βœ… **Voice & Network Preferences** – Prioritise quality and codecs βœ… **SIP Peering** – Advanced direct PBX registration βœ… **TCP SIP / TLS Support** – For secure and reliable SIP sessions βœ… **G.722 Wideband Audio** – Crystal-clear call quality βœ… **Network Redundancy** – Automatic failover and multi-homed hosting --- πŸ“ **Additional Features** βœ… **Web Conferencing** – Share files, video, chat & screens βœ… **Media Manager** – Upload voicemail and IVR prompts βœ… **Call Control** – Initiate calls between two numbers βœ… **Holiday Scheduling** – Override call flows during closures βœ… **Reception Console** – See who’s on a call βœ… **Device Provisioning** – Auto-configure supported IP phones --- 🧠 **Why It Matters** Whether you're a solo operator or scaling to 100+ staff, every Kiwi VoIP user gets access to the full PBX toolkit β€” all included, always. - 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