📦 Full Feature List – Kiwi VoIP Cloud PBX

No add-ons, no upsells — just everything included. Every Kiwi VoIP Cloud PBX line comes fully loaded with ALL features, no matter what plan you’re on. That’s what makes us different.

📥 Inbound Call Features
✅ Simultaneous Ring – Ring up to 10 devices at once or in a time-based sequence
✅ Answer Confirmation – Stops voicemail from intercepting off-net forwards
✅ Shared Line Appearance – Register the same number across multiple devices
✅ Call Forwarding – Forward on busy, no answer, or by time of day
✅ Geographic Call Forwarding – Forward based on the caller’s location
✅ Call Forward Unreachable – Set a backup forward path if device is offline
✅ Call Trunking – Register-based SIP trunking
✅ Do Not Disturb – Sends calls to voicemail or busy tone
✅ Caller ID & Blocking – Blacklist, whitelist, anonymous call block
✅ Call Screening – Have callers announce their name before connecting
✅ Voicemail – Personalise greetings and receive via email or phone
✅ Auto Attendant (IVR) – Smart menus to direct calls
✅ Call Pickup – Group or directed pickup across your account
✅ Call Queuing – Queue up to 20 agents with custom strategies
✅ Hunt Groups – Sequentially ring multiple numbers
✅ Smart IVR – Voice recognition menus

📤 Outbound Features
✅ Authorisation PIN – Prevent unauthorised calls
✅ Speed Dial – 8 programmable one-digit dials
✅ Outbound Whitelist – Restrict what numbers can be dialled
✅ Caller ID Control – Block or present alternate numbers
✅ *Last Number Redial (66)
✅ *Call Return (69)
✅ Outbound Trunking – SIP trunking for outbound calls

🛠️ Advanced Features
✅ Call Recording – Inbound and outbound call recording
✅ Call Parking – Park a call and retrieve from another extension
✅ Audio Conferencing – Multi-party conference rooms
✅ Remote Callback – Ring yourself back to place a call from Cloud PBX
✅ Remote Dial Tone – Make calls via your PBX remotely
✅ Call Transfers – #0 for attended, ## for blind
✅ Caller Tunes & Hold Music – Upload your own MP3s
✅ Presence & BLF – Real-time line status visibility
✅ Wake-Up Calls – Scheduled reminders via phone

⚙️ Preferences & Setup
✅ Personal Info – Control your outbound caller name
✅ Extension Dialling – 3–4 digit extensions for internal calling
✅ Time & Language – Set time zone, language and more
✅ Balance Notifications – Call spend alerts
✅ Time Schedules – Configure work/after-hours logic
✅ Voice & Network Preferences – Prioritise quality and codecs
✅ SIP Peering – Advanced direct PBX registration
✅ TCP SIP / TLS Support – For secure and reliable SIP sessions
✅ G.722 Wideband Audio – Crystal-clear call quality
✅ Network Redundancy – Automatic failover and multi-homed hosting

📁 Additional Features
✅ Web Conferencing – Share files, video, chat & screens
✅ Media Manager – Upload voicemail and IVR prompts
✅ Call Control – Initiate calls between two numbers
✅ Holiday Scheduling – Override call flows during closures
✅ Reception Console – See who’s on a call
✅ Device Provisioning – Auto-configure supported IP phones

🧠 Why It Matters
Whether you're a solo operator or scaling to 100+ staff, every Kiwi VoIP user gets access to the full PBX toolkit — all included, always.