---
title: "How to Return Hardware to Kiwi VoIP: Shipping Instructions"
description: Return your hardware to Kiwi VoIP easily! Find the correct address and ensure a smooth return process in this guide.
---
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20 February 2026
# How to Return Hardware to Kiwi VoIP: Shipping Instructions
## Return your Kiwi VoIP hardware correctly with the right address and packaging instructions to ensure fast processing.
#### How to Return Hardware to Kiwi VoIP
If you need to return equipment to Kiwi VoIP, please use the address below and follow the packaging instructions to ensure your return is processed quickly.
---
### 📦 Return Address
**Kiwi VoIP**
3/14 Airborne Road
Rosedale
Auckland 0632
New Zealand
---
### ✅ What to Include
When returning hardware, please include:
- Handset
- Charging cradle
- Base unit
---
### 🔎 Important Notes
- Clearly label your parcel with your company name or account reference.
- We recommend using a tracked courier service.
- Please ensure the device is securely packaged to avoid damage during transit.
---
If you have any questions about your return, contact our support team and we’ll be happy to assist.
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