How to Scan a QR Code Using the 3CX Mobile App

How to Scan a QR Code Using the 3CX Mobile App

Scanning your QR code is the fastest way to set up your Kiwi VoIP extension on your mobile device. This automatically configures your account and connects your phone system.

Step 1: Install the 3CX App

Download and install the 3CX app from:

• Apple App Store (iPhone)

• Google Play Store (Android)

Step 2: Open the 3CX App

Launch the 3CX app on your mobile device.

When prompted, allow access to:

• Camera

• Microphone

• Contacts

These permissions are required for calling functionality.

Step 3: Open the QR Code Scanner

In the app:

1. Tap the menu icon (☰) in the top left

2. Select Accounts

3. Tap Add Account

4. Tap Scan QR Code

Step 4: Scan Your QR Code

• Open your 3CX welcome email on another device (computer or tablet)

• Locate your QR code

• Point your phone camera at the QR code

The app will automatically configure your extension.

Step 5: Complete Setup

Once scanned, your extension will register automatically and you’ll be ready to:

• Make calls

• Receive calls

• Use your Kiwi VoIP extension from anywhere

Troubleshooting

If scanning does not work:

• Ensure you have the latest version of the 3CX app installed

• Confirm the QR code is fully visible and not cut off

• Try closing and reopening the app

• Restart your phone if necessary

If you still have issues, contact Kiwi VoIP support.