---
title: Mobile | Knowledge Base
description: Set up and manage your Kiwi VoIP mobile service, including SIM support, settings, and features.
---

[Skip to content](https://support.kiwivoip.co.nz/mobile#main-content)

[More support](https://support.kiwivoip.co.nz/kb-tickets/new) [Submit a Support Ticket](https://support.kiwivoip.co.nz/tickets-view)

[![Kiwi VoIP Logo](https://support.kiwivoip.co.nz/hs-fs/hubfs/Kiwi-voip-2%20(1)-3.png?width=150&height=101&name=Kiwi-voip-2%20(1)-3.png)](https://support.kiwivoip.co.nz/)

Open main navigation

Close main navigation

- [More support](https://support.kiwivoip.co.nz/kb-tickets/new)
- [Submit a Support Ticket](https://support.kiwivoip.co.nz/tickets-view)
- [Email Us](mailto:support@kiwivoip.co.nz)

[Email Us](mailto:support@kiwivoip.co.nz)

 Got a question? We’ve got your back.

- There are no suggestions because the search field is empty.

1. [Knowledge Base](https://support.kiwivoip.co.nz/)
2. [Mobile](https://support.kiwivoip.co.nz/mobile)

# Mobile

 Set up and manage your Kiwi VoIP mobile service, including SIM support, settings, and features.

## Mobile Sims and Phones

- [Kiwi VoIP APN Settings](https://support.kiwivoip.co.nz/kiwi-voip-apn-settings)
- [Bring your own mobile device](https://support.kiwivoip.co.nz/bring-your-own-device)
- [📵 3G Shutdown – What Kiwi VoIP Mobile Users Need to Know](https://support.kiwivoip.co.nz/mobile/3g-shutdown)
- [Adding a Kiwi VoIP eSIM to your iPhone](https://support.kiwivoip.co.nz/adding-a-kiwi-voip-esim-to-your-iphone)
- [📱 Bring Your Own Device to Kiwi VoIP Mobile](https://support.kiwivoip.co.nz/mobile/byo-device)
- [📦 When Will My Kiwi VoIP SIM Be Delivered?](https://support.kiwivoip.co.nz/sim-delivery)
- [📱 Help! I Lost or Damaged My SIM](https://support.kiwivoip.co.nz/sim-replacement)
- [📲 Kiwi VoIP – How to Insert Your SIM Card](https://support.kiwivoip.co.nz/inserting-your-sim-card)
- [📐 Kiwi VoIP – Choosing the Right SIM Card Size](https://support.kiwivoip.co.nz/choosing-sim-card-size)
- [📲 Kiwi VoIP – eSIM Guide](https://support.kiwivoip.co.nz/esim-guide)

See less ▼

## Mobile Plans

- [What is Kiwi VoIP Standard Data](https://support.kiwivoip.co.nz/what-is-kiwi-voip-standard-data)
- [🌍 Roaming with Kiwi VoIP Mobile](https://support.kiwivoip.co.nz/mobile/roaming-costs)
- [🌍 Kiwi VoIP Mobile – Setting Up Roaming](https://support.kiwivoip.co.nz/mobile/roaming)
- [⚡ Kiwi VoIP Fast Data Explained](https://support.kiwivoip.co.nz/mobile/fast-data-explained)

## How to get going with Kiwi VoIP Mobile

- [Moving your number to Kiwi VOIP](https://support.kiwivoip.co.nz/moving-your-number-to-kiwi-voip)
- [How to change APN settings iPhones and iPads](https://support.kiwivoip.co.nz/how-to-change-apn-settings-iphones-and-ipads)
- [Mobile – Voicemail](https://support.kiwivoip.co.nz/mobile-voicemail)
- [How to Change APN settings Android](https://support.kiwivoip.co.nz/how-to-change-apn-settings-andriod)
- [📲 Kiwi VoIP Mobile – Call Diversions & Star Codes](https://support.kiwivoip.co.nz/mobile/diversions)
- [📱 Premium Text Services – What You Need to Know with Kiwi VoIP Mobile](https://support.kiwivoip.co.nz/mobile/premium-texts)
- [📶 WiFi Calling with Kiwi VoIP Mobile](https://support.kiwivoip.co.nz/mobile/wifi-calling)
- [🐢 What is Kiwi VoIP Slow Data?](https://support.kiwivoip.co.nz/mobile/slow-data-explained)
- [🐢 Help! My Mobile Data is Slow](https://support.kiwivoip.co.nz/mobile/data-speed-troubleshooting)
- [💬 Not Receiving Texts from Your Bank or Services (Short Code / OTP Issues)](https://support.kiwivoip.co.nz/mobile/not-receiving-otp)
- [📵 My New SIM Card Isn’t Working — What Should I Do?](https://support.kiwivoip.co.nz/mobile/sim-not-working)
- [📶 Mobile Data or MMS Not Working? Here's How to Fix It](https://support.kiwivoip.co.nz/mobile/data-issues)
- [📲 Moving Your Mobile Number to Kiwi VoIP](https://support.kiwivoip.co.nz/moving-your-mobile-number-to-kiwi-voip)

See less ▼

- [Getting Started](https://support.kiwivoip.co.nz/getting-started#main-content)

    - [Simple Settings](https://support.kiwivoip.co.nz/getting-started#simple-settings)
    - [Hardware Phones (Yealink and others)](https://support.kiwivoip.co.nz/getting-started#hardware-phones-yealink-and-others)
    - [PBX Systems (3CX, Freepbx, etc)](https://support.kiwivoip.co.nz/getting-started#pbx-systems-3cx-freepbx-etc)
    - [ATA's](https://support.kiwivoip.co.nz/getting-started#atas)
- [Billing and Admin](https://support.kiwivoip.co.nz/billing-and-admin#main-content)

    - [Your Account](https://support.kiwivoip.co.nz/billing-and-admin#your-account)
    - [Internet](https://support.kiwivoip.co.nz/billing-and-admin#internet)
    - [Porting](https://support.kiwivoip.co.nz/billing-and-admin#porting)
    - [Pricing](https://support.kiwivoip.co.nz/billing-and-admin#pricing)
- [Cloud PBX](https://support.kiwivoip.co.nz/cloud-pbx#main-content)

    - [Features](https://support.kiwivoip.co.nz/cloud-pbx#features)
    - [Inbound Calls](https://support.kiwivoip.co.nz/cloud-pbx#inbound-calls)
    - [Outbound Calls](https://support.kiwivoip.co.nz/cloud-pbx#outbound-calls)
    - [Advanced Cloud PBX Settings](https://support.kiwivoip.co.nz/cloud-pbx#advanced-cloud-pbx-settings)
    - [Cloud PBX Preferences](https://support.kiwivoip.co.nz/cloud-pbx#cloud-pbx-preferences)
    - [Trunks](https://support.kiwivoip.co.nz/cloud-pbx#trunks)
- [Deskphones and Softphones Setup](https://support.kiwivoip.co.nz/deskphones-and-softphones-setup#main-content)

    - [Yealink W Series](https://support.kiwivoip.co.nz/deskphones-and-softphones-setup#yealink-w-series)
    - [Cisco SPA](https://support.kiwivoip.co.nz/deskphones-and-softphones-setup#cisco-spa)
    - [Yeastar TA](https://support.kiwivoip.co.nz/deskphones-and-softphones-setup#yeastar-ta)
    - [ATA's](https://support.kiwivoip.co.nz/deskphones-and-softphones-setup#atas)
- [3CX](https://support.kiwivoip.co.nz/3cx#main-content)

    - [Guides](https://support.kiwivoip.co.nz/3cx#guides)
    - [Hardware Issues](https://support.kiwivoip.co.nz/3cx#hardware-issues)
    - [Trunk / Line Setup](https://support.kiwivoip.co.nz/3cx#trunk-line-setup)
- [Mobile](https://support.kiwivoip.co.nz/mobile#main-content)

    - [Mobile Sims and Phones](https://support.kiwivoip.co.nz/mobile#mobile-sims-and-phones)
    - [Mobile Plans](https://support.kiwivoip.co.nz/mobile#mobile-plans)
    - [How to get going with Kiwi VoIP Mobile](https://support.kiwivoip.co.nz/mobile#how-to-get-going-with-kiwi-voip-mobile)
- [Internet](https://support.kiwivoip.co.nz/internet#main-content)

    - [Setting Up](https://support.kiwivoip.co.nz/internet#setting-up)
    - [Help my internet is down](https://support.kiwivoip.co.nz/internet#help-my-internet-is-down)
- [Files and Folders](https://support.kiwivoip.co.nz/files-and-folders#main-content)

    - [Shared Files](https://support.kiwivoip.co.nz/files-and-folders#shared-files)
- [General](https://support.kiwivoip.co.nz/general#main-content)

    - [FAQ](https://support.kiwivoip.co.nz/general#faq)
    - [Security](https://support.kiwivoip.co.nz/general#security)
    - [Misc Guides / Help / Problems](https://support.kiwivoip.co.nz/general#misc-guides-help-problems)
- [Tech Guides (non VoIP)](https://support.kiwivoip.co.nz/tech-guides-non-voip#main-content)

    - [Unifi](https://support.kiwivoip.co.nz/tech-guides-non-voip#unifi)
- [Router Configuration](https://support.kiwivoip.co.nz/router-configuration)

[![Kiwi VoIP Logo](https://support.kiwivoip.co.nz/hs-fs/hubfs/Kiwi-voip-2%20(1)-3.png?width=150&height=101&name=Kiwi-voip-2%20(1)-3.png "Kiwi VoIP Logo")](https://www.kiwivoip.co.nz)

##### [Terms & Conditions](https://www.kiwivoip.co.nz/terms-conditions) | [Mobile Terms & Conditions](https://www.kiwivoip.co.nz/mobile-terms-conditions)

<https://www.facebook.com/kiwivoip/> <https://twitter.com/kiwivoip> <https://www.instagram.com/kiwivoip> [mailto:helpdesk@kiwivoip.co.nz](mailto:helpdesk@kiwivoip.co.nz)

Copyright © 2025, Kiwi VoIP