---
title: Mobile – Voicemail
description: Learn how to set up and manage voicemail on your Kiwi VoIP mobile. Access key features, menu options, and international voicemail tips in this easy-to-follow guide.
---
[Skip to content](https://support.kiwivoip.co.nz/mobile-voicemail#main-content)
[More support](https://support.kiwivoip.co.nz/kb-tickets/new?hsLang=en-nz) [Submit a Support Ticket](https://support.kiwivoip.co.nz/tickets-view?hsLang=en-nz)
[-3.png?width=150&height=101&name=Kiwi-voip-2%20(1)-3.png)](https://support.kiwivoip.co.nz/?hsLang=en-nz)
Open main navigation
Close main navigation
- [More support](https://support.kiwivoip.co.nz/kb-tickets/new)
- [Submit a Support Ticket](https://support.kiwivoip.co.nz/tickets-view)
- [Email Us](mailto:support@kiwivoip.co.nz)
[Email Us](mailto:support@kiwivoip.co.nz)
Got a question? We’ve got your back.
- There are no suggestions because the search field is empty.
1. [Knowledge Base](https://support.kiwivoip.co.nz/?hsLang=en-nz)
2. [Mobile](https://support.kiwivoip.co.nz/mobile?hsLang=en-nz)
3. [How to get going with Kiwi VoIP Mobile](https://support.kiwivoip.co.nz/mobile?hsLang=en-nz#how-to-get-going-with-kiwi-voip-mobile)
20 February 2026
# Mobile – Voicemail
## 📱 Kiwi VoIP Mobile – Voicemail Guide
### 📞 Accessing Your Voicemail
- **From your Kiwi VoIP mobile (in NZ):** Dial **202** (free call)
- **From overseas, landline, or another mobile:** Dial **+64 22 202 2001**
(Voicemail PIN required)
### 💸 Voicemail Costs
Voicemail is **free** with all Kiwi VoIP mobile plans.
If you're calling your voicemail from another network or a landline, standard calling rates will apply. You’ll also need your **Voicemail PIN** to access your messages from another phone.
> **Note:** Your voicemail account will automatically deactivate after **60 days of inactivity** (i.e. no new messages received or messages retrieved).
---
### 🌍 Voicemail While Overseas
Using voicemail while roaming may incur additional charges:
- **Receiving calls** while overseas may attract international roaming charges.
- **Checking voicemail** also incurs roaming charges.
Please check your **roaming plan details** before you travel.
---
### 📋 Kiwi VoIP Voicemail Main Menu
Once you're in the voicemail system, here are your main menu options:
1 – Listen to messages
3 – Manage Voicemail
6 – Change your personal greeting
8 – Learn more about voicemail
\* – Return to previous menu
---
### 🔊 Listening to Messages
From the main menu, press **1** to listen to your messages. Then choose:
- Press **0** – Return the call
- Press **1** – Replay the message
- Press **4** – Save the message
- Press **5** – Delete the message
- Press **6** – Listen to the next message
- Press **7** – Replay the last message
- Press **\*** – Return to previous menu
---
### ⚙️ Manage Voicemail Settings
From the main menu, press **3** to manage your voicemail. Options include:
- Press **2** – Turn text alerts on/off
- Press **4** – Change your personal greeting
- Press **6** – Toggle automatic playback of new messages
- Press **7** – Change your 4-digit Voicemail PIN
- Press **8** – Turn Voicemail on/off
- Press **\*** – Return to previous menu
---
### 🎙️ Change Your Personal Greeting
**Option 1: From the main menu**
- Press **6** – Change personal greeting
- Press **1** – Record your greeting
- Press **2** – Select your greeting
- Press **3** – Listen to saved greetings
- Press **\*** – Return to previous menu
**Option 2: From the Manage Voicemail menu**
- Press **3** from the main menu
- Then press **4**
- Press **1** – Listen to your greeting
- Press **2** – Record your greeting
- Press **7** – Change your recorded name
- Press **8** – Use standard greeting (with mobile number)
- Press **\*** – Return to previous menu
- [Getting Started](https://support.kiwivoip.co.nz/getting-started?hsLang=en-nz#main-content)
- [Simple Settings](https://support.kiwivoip.co.nz/getting-started?hsLang=en-nz#simple-settings)
- [Hardware Phones (Yealink and others)](https://support.kiwivoip.co.nz/getting-started?hsLang=en-nz#hardware-phones-yealink-and-others)
- [PBX Systems (3CX, Freepbx, etc)](https://support.kiwivoip.co.nz/getting-started?hsLang=en-nz#pbx-systems-3cx-freepbx-etc)
- [ATA's](https://support.kiwivoip.co.nz/getting-started?hsLang=en-nz#atas)
- [Billing and Admin](https://support.kiwivoip.co.nz/billing-and-admin?hsLang=en-nz#main-content)
- [Your Account](https://support.kiwivoip.co.nz/billing-and-admin?hsLang=en-nz#your-account)
- [Internet](https://support.kiwivoip.co.nz/billing-and-admin?hsLang=en-nz#internet)
- [Porting](https://support.kiwivoip.co.nz/billing-and-admin?hsLang=en-nz#porting)
- [Pricing](https://support.kiwivoip.co.nz/billing-and-admin?hsLang=en-nz#pricing)
- [Cloud PBX](https://support.kiwivoip.co.nz/cloud-pbx?hsLang=en-nz#main-content)
- [Features](https://support.kiwivoip.co.nz/cloud-pbx?hsLang=en-nz#features)
- [Inbound Calls](https://support.kiwivoip.co.nz/cloud-pbx?hsLang=en-nz#inbound-calls)
- [Outbound Calls](https://support.kiwivoip.co.nz/cloud-pbx?hsLang=en-nz#outbound-calls)
- [Advanced Cloud PBX Settings](https://support.kiwivoip.co.nz/cloud-pbx?hsLang=en-nz#advanced-cloud-pbx-settings)
- [Cloud PBX Preferences](https://support.kiwivoip.co.nz/cloud-pbx?hsLang=en-nz#cloud-pbx-preferences)
- [Trunks](https://support.kiwivoip.co.nz/cloud-pbx?hsLang=en-nz#trunks)
- [Deskphones and Softphones Setup](https://support.kiwivoip.co.nz/deskphones-and-softphones-setup?hsLang=en-nz#main-content)
- [Yealink W Series](https://support.kiwivoip.co.nz/deskphones-and-softphones-setup?hsLang=en-nz#yealink-w-series)
- [Cisco SPA](https://support.kiwivoip.co.nz/deskphones-and-softphones-setup?hsLang=en-nz#cisco-spa)
- [Yeastar TA](https://support.kiwivoip.co.nz/deskphones-and-softphones-setup?hsLang=en-nz#yeastar-ta)
- [ATA's](https://support.kiwivoip.co.nz/deskphones-and-softphones-setup?hsLang=en-nz#atas)
- [3CX](https://support.kiwivoip.co.nz/3cx?hsLang=en-nz#main-content)
- [Guides](https://support.kiwivoip.co.nz/3cx?hsLang=en-nz#guides)
- [Hardware Issues](https://support.kiwivoip.co.nz/3cx?hsLang=en-nz#hardware-issues)
- [Trunk / Line Setup](https://support.kiwivoip.co.nz/3cx?hsLang=en-nz#trunk-line-setup)
- [Mobile](https://support.kiwivoip.co.nz/mobile?hsLang=en-nz#main-content)
- [Mobile Sims and Phones](https://support.kiwivoip.co.nz/mobile?hsLang=en-nz#mobile-sims-and-phones)
- [Mobile Plans](https://support.kiwivoip.co.nz/mobile?hsLang=en-nz#mobile-plans)
- [How to get going with Kiwi VoIP Mobile](https://support.kiwivoip.co.nz/mobile?hsLang=en-nz#how-to-get-going-with-kiwi-voip-mobile)
- [Internet](https://support.kiwivoip.co.nz/internet?hsLang=en-nz#main-content)
- [Setting Up](https://support.kiwivoip.co.nz/internet?hsLang=en-nz#setting-up)
- [Help my internet is down](https://support.kiwivoip.co.nz/internet?hsLang=en-nz#help-my-internet-is-down)
- [Files and Folders](https://support.kiwivoip.co.nz/files-and-folders?hsLang=en-nz#main-content)
- [Shared Files](https://support.kiwivoip.co.nz/files-and-folders?hsLang=en-nz#shared-files)
- [General](https://support.kiwivoip.co.nz/general?hsLang=en-nz#main-content)
- [FAQ](https://support.kiwivoip.co.nz/general?hsLang=en-nz#faq)
- [Security](https://support.kiwivoip.co.nz/general?hsLang=en-nz#security)
- [Misc Guides / Help / Problems](https://support.kiwivoip.co.nz/general?hsLang=en-nz#misc-guides-help-problems)
- [Tech Guides (non VoIP)](https://support.kiwivoip.co.nz/tech-guides-non-voip?hsLang=en-nz#main-content)
- [Unifi](https://support.kiwivoip.co.nz/tech-guides-non-voip?hsLang=en-nz#unifi)
- [Router Configuration](https://support.kiwivoip.co.nz/router-configuration?hsLang=en-nz)
[-3.png?width=150&height=101&name=Kiwi-voip-2%20(1)-3.png "Kiwi VoIP Logo")](https://www.kiwivoip.co.nz)
##### [Terms & Conditions](https://www.kiwivoip.co.nz/terms-conditions) | [Mobile Terms & Conditions](https://www.kiwivoip.co.nz/mobile-terms-conditions)
[mailto:helpdesk@kiwivoip.co.nz](mailto:helpdesk@kiwivoip.co.nz)
Copyright © 2025, Kiwi VoIP