🌍 Roaming with Kiwi VoIP Mobile

Happy Travels! ✈️ We hope you have a great trip. Here's everything you need to know about using your Kiwi VoIP Mobile service overseas.

🛫 How to Enable Roaming

Roaming is disabled by default on Kiwi VoIP Mobile. Before you travel:

Log a support ticket to request roaming to be enabled on your number.
Ensure your phone supports 4G with VoLTE enabled. Many countries no longer support 3G (e.g. Australia), so VoLTE is essential.

📶 When You Arrive

If roaming is available at your destination:

You’ll receive a Welcome SMS from our mobile carrier (2degrees).
This will confirm whether you’re in a $8 Daily Roaming destination.

💲 Roaming Costs

There are three destination types:

Destination Type	Cost	Details
$8 Destinations	$8/day	Use NZ mins, texts, and data
No Data Destinations	Varies	Charged pay-as-you-go
No Service Destinations	N/A	Roaming not supported

📝 Add-ons and extras are not included in Daily Roaming and may incur extra charges.

📱 What Triggers the $8 Daily Rate?

Making or receiving a call (even if unanswered and diverts to voicemail)
Sending a text
Using mobile data (including background app activity)

📌 Some destinations like Fiji, Samoa, or Tonga charge $1.15/min instead of $8/day.

🌐 Managing Roaming Usage

You can view usage in the Kiwi VoIP portal. Usage depends on:

Your device and its settings
The network at your location
How your apps use data

✅ To avoid surprises:

Turn mobile data off
Use WiFi when possible
Disable background data refresh

📞 WiFi Calling

If supported, you can enable WiFi Calling on your phone to call/text via any WiFi network — perfect for hotels or airports.

🗺️ Full Roaming Rates by Country

Destination

Daily Roaming

Daily Fee

Receive Calls

Make Calls

Send SMS

Data

Afghanistan

No

N/A

$1.15

$3.35

$0.91

N/A

Albania

No

N/A

$1.15

$3.35

$0.91

N/A

Algeria

No

N/A

$1.15

$3.35

$0.91

N/A

Angola

No

N/A

$1.15

$3.35

$0.91

N/A

Anguilla1

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Antigua & Barbuda1

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Argentina

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Armenia

No

N/A

$1.15

$3.35

$0.91

N/A

Aruba

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Australia

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Austria

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Azerbaijan

No

N/A

$1.15

$3.35

$0.91

N/A

Bahamas

No

N/A

$1.15

$3.35

$0.91

N/A

Bangladesh

No

N/A

$1.15

$3.35

$0.91

N/A

Barbados1

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Belarus

No

N/A

$1.15

$3.35

$0.91

N/A

Belgium

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Belize

No

N/A

$1.15

$3.35

$0.91

N/A

Benin

No

N/A

$1.15

$3.35

$0.91

N/A

Bermuda

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Bhutan

No

N/A

$1.15

$3.35

$0.91

N/A

Bolivia

No

N/A

$1.15

$3.35

$0.91

N/A

Bosnia & Herzegovina

No

N/A

$1.15

$3.35

$0.91

N/A

Botswana

No

N/A

$1.15

$3.35

$0.91

N/A

Brazil

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

British Virgin Islands1

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Brunei

No

N/A

$1.15

$3.35

$0.91

N/A

Bulgaria

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Burundi

No

N/A

$1.15

$3.35

$0.91

N/A

Cambodia

No

N/A

$1.15

$3.35

$0.91

N/A

Cameroon

No

N/A

$1.15

$3.35

$0.91

N/A

Canada

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Cape Verde

No

N/A

$1.15

$3.35

$0.91

N/A

Cayman Islands1

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Chile

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

China

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Colombia

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Congo

No

N/A

$1.15

$3.35

$0.91

N/A

Cook Islands ^

Yes

$8

$1.15/min

Plan Rate

Plan Rate

Plan Data

Costa Rica

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Cote D'Ivoire (Ivory Coast)

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Croatia

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Cuba

No

N/A

$1.15

$3.35

$0.91

N/A

Cyprus1

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Czech Republic

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Democratic Republic of the Congo

No

N/A

$1.15

$3.35

$0.91

N/A

Denmark

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Destination

Daily Roaming

Daily Roaming Cost

Receive Calls

Make Calls

Send SMS

Data

Djibouti

No

N/A

$1.15

$3.35

$0.91

N/A

Dominica1

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Dominican Republic

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Ecuador

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Egypt

No

N/A

$1.15

$3.35

$0.91

N/A

El Salvador

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Equatorial Guinea

No

N/A

$1.15

$3.35

$0.91

N/A

Estonia

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Faroe Islands

No

N/A

$1.15

$3.35

$0.91

N/A

Fiji ^

Yes

$8

$1.15/min

Plan Rate

Plan Rate

Plan Data

Finland

No

N/A

$1.15

$3.35

$0.91

N/A

France

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

French Guiana

No

N/A

$1.15

$3.35

$0.91

N/A

French Polynesia

No

N/A

$1.15

$3.35

$0.91

N/A

Gabon

No

N/A

$1.15

$3.35

$0.91

N/A

Gambia

No

N/A

$1.15

$3.35

$0.91

N/A

Georgia

No

N/A

$1.15

$3.35

$0.91

N/A

Germany

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Ghana

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Gibraltar

No

N/A

$1.15

$3.35

$0.91

N/A

Greece

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Greenland

No

N/A

$1.15

$3.35

$0.91

N/A

Grenada1

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Guadeloupe

No

N/A

$1.15

$3.35

$0.91

N/A

Guam (Northern Mariana Islands)

No

N/A

$1.15

$3.35

$0.91

N/A

Guatemala

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Guernsey2

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Guinea Bissau

No

N/A

$1.15

$3.35

$0.91

N/A

Guinea Conakry

No

N/A

$1.15

$3.35

$0.91

N/A

Guyana1

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Haiti

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Honduras

No

N/A

$1.15

$3.35

$0.91

N/A

Hong Kong

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Hungary

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Iceland

No

N/A

$1.15

$3.35

$0.91

N/A

India

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Indonesia

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Iraq

No

N/A

$1.15

$3.35

$0.91

N/A

Ireland

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Isle of Man2

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Israel

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Italy

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Jamaica1

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Japan

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Jersey2

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Jordan

No

N/A

$1.15

$3.35

$0.91

N/A

Kazakhstan

No

N/A

$1.15

$3.35

$0.91

N/A

Kenya

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Kiribati

No

N/A

$1.15

$3.35

$0.91

N/A

Kosovo

No

N/A

$1.15

$3.35

$0.91

N/A

Kuwait

No

N/A

$1.15

$3.35

$0.91

N/A

Kyrgyzstan

No

N/A

$1.15

$3.35

$0.91

N/A

Laos

No

N/A

$1.15

$3.35

$0.91

N/A

Latvia

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Lebanon

No

N/A

$1.15

$3.35

$0.91

N/A

Lesotho

No

N/A

$1.15

$3.35

$0.91

N/A

Liberia

No

N/A

$1.15

$3.35

$0.91

N/A

Liechtenstein

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Lithuania

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Luxembourg

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Macau

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Macedonia

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Malaysia

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Maldives

No

N/A

$1.15

$3.35

$0.91

N/A

Mali

No

N/A

$1.15

$3.35

$0.91

N/A

Malta

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Martinique

No

N/A

$1.15

$3.35

$0.91

N/A

Mauritius

No

N/A

$1.15

$3.35

$0.91

N/A

Mexico

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Moldova

No

N/A

$1.15

$3.35

$0.91

N/A

Mongolia

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Montenegro

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Montserrat1

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Morocco1

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Mozambique

No

N/A

$1.15

$3.35

$0.91

N/A

Myanmar

No

N/A

$1.15

$3.35

$0.91

N/A

Namibia

No

N/A

$1.15

$3.35

$0.91

N/A

Nauru ^*

Yes

$8

$1.15/min

Plan Rate

Plan Rate

Plan Data

Nepal

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Netherlands

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

New Caledonia

No

N/A

$1.15

$3.35

$0.91

N/A

Nicaragua

No

N/A

$1.15

$3.35

$0.91

N/A

Niger

No

N/A

$1.15

$3.35

$0.91

N/A

Nigeria

No

N/A

$1.15

$3.35

$0.91

N/A

Norway

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Oman

No

N/A

$1.15

$3.35

$0.91

N/A

Pakistan

No

N/A

$1.15

$3.35

$0.91

N/A

Palestine

No

N/A

$1.15

$3.35

$0.91

N/A

Panama

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Papua New Guinea^

Yes

$8

$1.15/min

Plan Rate

Plan Rate

Plan Data

Paraguay

No

N/A

$1.15

$3.35

$0.91

N/A

Peru

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Philippines

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Poland

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Portugal

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Puerto Rico

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Qatar

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Romania

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Rwanda

No

N/A

$1.15

$3.35

$0.91

N/A

Saint Kitts and Nevis1

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Saint Lucia1

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Saint Vincent and the Grenadines1

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Samoa ^

Yes

$8

$1.15/min

Plan Rate

Plan Rate

Plan Data

San Marino

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Sao Tome and Principe

No

N/A

$1.15

$3.35

$0.91

N/A

Saudi Arabia

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Serbia

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Seychelles

No

N/A

$1.15

$3.35

$0.91

N/A

Sierra Leone

No

N/A

$1.15

$3.35

$0.91

N/A

Singapore

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Slovakia

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Slovenia

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Solomon Islands

No

N/A

$1.15

$3.35

$0.91

N/A

South Africa

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

South Korea

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

South Sudan

No

N/A

$1.15

$3.35

$0.91

N/A

Spain

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Sri Lanka

No

N/A

$1.15

$3.35

$0.91

N/A

Sudan

No

N/A

$1.15

$3.35

$0.91

N/A

Suriname

No

N/A

$1.15

$3.35

$0.91

N/A

Sweden

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Switzerland

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Taiwan

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Tajikistan

No

N/A

$1.15

$3.35

$0.91

N/A

Tanzania

No

N/A

$1.15

$3.35

$0.91

N/A

Thailand

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Timor Leste

No

N/A

$1.15

$3.35

$0.91

N/A

Tonga ^

Yes

$8

$1.15/min

Plan Rate

Plan Rate

Plan Data

Trinidad & Tobago

No

N/A

$1.15

$3.35

$0.91

N/A

Turkey

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Turks & Caicos1

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Uganda

No

N/A

$1.15

$3.35

$0.91

N/A

United Arab Emirates

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

United Kingdom

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

United States3

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Uruguay

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Uzbekistan

No

N/A

$1.15

$3.35

$0.91

N/A

Vanuatu ^

Yes

$8

$1.15

Plan Rate

Plan Rate

Plan Data

Vatican

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Vietnam

Yes

$8

Plan Rate

Plan Rate

Plan Rate

Plan Data

Yemen

No

N/A

$1.15

$3.35

$0.91

N/A

Zambia

No

N/A

$1.15

$3.35

$0.91

N/A

Zimbabwe

No

N/A

$1.15

$3.35

$0.91

N/A

🛳️ In-flight & Cruise Roaming

Roaming is available on some flights and cruise ships. Rates:

Calls made: $5.05/min
Calls received: $1.15/min
SMS: $0.91 per message
Data: ❌ Not available

Check with your airline or cruise provider for compatibility.

Need help or want roaming enabled?
📩 Contact Support or raise a ticket in your client portal.