---
title: 🌟 Requesting a Custom 0800 or 0508 Number
description: Want a custom 0800 or 0508 number? Learn how to request your own toll-free number with Kiwi VoIP and stand out with a memorable number for your business.
---

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16 July 2025

# 🌟 Requesting a Custom 0800 or 0508 Number

## Want to stand out with a memorable 0800 or 0508 number for your business? At Kiwi VoIP, you can request a custom toll-free number — and if it’s available, we’ll activate it for you.

#### 🔎 Can I Choose My Own Toll-Free Number?

Yes! You can request a specific **0800** or **0508** number to be provisioned on your Kiwi VoIP account — subject to availability.

> 🧠 Tip: Before requesting, **dial the number to check if it’s currently in use**.

---

#### 💰 Cost of a Custom Toll-Free Number

Standard NZ toll-free provisioning fees apply:

- **$28.75 per number** (incl. GST)  
  *(That’s $25 + GST per number)*

---

#### 📋 How to Request a Custom Toll-Free Number

1. Log in to your Kiwi VoIP account at [https://portal.kiwivoip.co.nz](https://portal.kiwivoip.co.nz)
2. Click **Manage Numbers** from the left-hand menu
3. Select **Manage Number Porting**
4. Click **Request a New NZ Toll Free Number**
5. Fill out the request form:
   
     - Your **email address** (we’ll send updates here)
     - The **number** you want to request (e.g. 0800 KIWI VOIP)
     - Select the **number type** (0800 or 0508)
     - Choose your **preferred number plan**
6. Read and accept the terms & conditions
7. Click **Submit**

We’ll check availability and get back to you via email — whether the number is secured or not.

---

#### 📌 Things to Note

- Not all requested numbers will be available
- Custom numbers are provisioned **on a first-come, first-served basis**
- If your preferred number is unavailable, we can suggest similar alternatives

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