📞 Enable Original Caller ID with CLI Passthrough

📞 Enable Original Caller ID with CLI Passthrough
Want the original caller's number to display on forwarded calls? Kiwi VoIP’s CLI Passthrough option ensures that your customers and team members see who actually called, not just your main number.

⚙️ How to Turn On CLI Passthrough

Log into your account via the Kiwi VoIP portal:
👉 https://portal.kiwivoip.co.nz

1. Click on Cloud PBX from the top menu

2. Select the number you'd like to update

3. Go to Outbound Calls → Caller ID & Privacy Settings

4. ✅ Check the Enable CLI Passthrough box

5. Click Save Settings

🧠 Why Use It?

By default, Kiwi VoIP might replace the caller’s ID with your own when forwarding calls. With CLI Passthrough:

✅ The original caller ID is shown to the final recipient
✅ Great for SimRing, Call Forwarding, or Hunt Groups
✅ Helps your team know who’s really calling, even on forwarded calls
✅ Improves transparency and customer experience