Skip to content
  • There are no suggestions because the search field is empty.

Grandstream ATA – Manual Configuration

🔍 Step 1: Find Your Grandstream’s IP Address

  1. Plug an analog phone into Port 1 (the green port marked “1”).

  2. Pick up the handset and press * three times: ***

  3. Wait for the voice prompt: “Enter the menu option.”

  4. Press 02 – the device will read out its IP address.

  5. Type this IP address into your browser to access the Grandstream web interface.

🌏 Basic Settings

  • Time Zone: GMT+12:00 Auckland/Wellington

⚙️ SIP Account Configuration (FXS Port Settings)

Setting Value
Account Active Yes
Primary SIP Server sip.kiwivoip.co.nz
Prefer Primary SIP Server Yes
Outbound Proxy sip.kiwivoip.co.nz
SIP Transport TLS (recommended)
SIP URI Scheme (TLS) sip
NAT Traversal Keep-Alive
SIP User ID Your number (e.g. 092800000)
Authenticate ID Your number
Authenticate Password Your VoIP password
Name Your number
DNS Mode A Record
SIP Registration Yes
Unregister on Reboot No
Outgoing Calls Without Registration Yes
Register Expiry 5
Retry Wait Time (Failure) 20
Local SIP Port 5061
Local RTP Port 5004
Call Waiting No (set to Yes if you want to allow interruptions)
Ring Timeout 120 (or 60 if preferred)
No Key Entry Timeout 4
Use # as Dial Key Yes
Dial Plan (Provided below)
Preferred DTMF Method RFC2833, SIP INFO, in-audio
Preferred Codecs (Vocoder Order) PCMA, G722, G729, PCMU, iLBC, OPUS, G723, G726-32
VAD No
Fax Mode T.38
Jitter Buffer Type Adaptive (set to Fixed if voice quality is poor)
Jitter Buffer Length Medium (use High if needed)
SLIC Setting INDIA/NEW ZEALAND
Caller ID Scheme Bellcore/Telcordia
TX/RX Gain TX 0dB, RX -6dB
Enable Call Features No (we recommend using Kiwi VoIP’s cloud features instead)
 

📠 Fax Machine Settings (If You're Using a Fax)

  • Disable Call-Waiting: Yes

  • Disable Call-Waiting Caller ID: Yes

  • Disable Call-Waiting Tone: Yes

  • Jitter Buffer Type: Fixed

  • Jitter Buffer Length: High

  • Disable Line Echo Canceller (LEC): Yes

  • Disable Network Echo Suppressor: Yes

  • Fax Mode: T.38

  • Re-INVITE After Fax Tone Detected: Enabled

  • Preferred Codec: PCMA

🔁 Save & Apply Settings

  1. Scroll to the bottom of the page and click Update

  2. Then click Apply

  3. Finally, reboot the device to ensure all settings take effect

☎️ Example Dial Plan

Use the following dial plan in the Dial Plan field (copy-paste it as-is):

([2-9]xxxxxx|0[34679][2-9]xxxxxx|0210xxxxxxx|021[12]xxxxxx|021[3-9]xxxxx|02[0279]xxxxxxx|0204xxxxxxx|0240xxxxxx|024[1-9]xxxxxxx|0282[4-5]xxxxxx|050xxxxxxx|070xxxxxxx|080xxxxxxx|00xxxxxxx.|01[08]|017xx|12[356]|[19]11|105|*55|*88|023xxxxxxxx|01[1234569]x.|02[56]x.|028[013456789]x.|0282[012346789]|0282[01236789]|05[1-9]x.|08[1-9]x.|0[34679][0-1]x.|1[03456789]x.|11[023456789]x.|12[0124789]x.|*[012346789]x.|*5[012346789]x.)

🛠 Need Help?

If you’re unsure about any setting or run into issues, our support team is here to help.
📧 Email: support@kiwivoip.co.nz