📵 3G Shutdown – What Kiwi VoIP Mobile Users Need to Know

📡 What’s Happening?

Kiwi VoIP Mobile operates on the 2degrees network, which has announced it will be shutting down its 3G service from late 2025.

This is part of a global move to phase out older mobile technologies in favour of faster, more reliable 4G and 5G networks.

🕒 When Is This Happening?

• 2degrees: 3G network shut down starts late 2025

• Spark & One NZ: Also shutting down 3G around the same time

• Overseas: Some international providers have already shut theirs down

🤔 Why Is This Happening?

3G was introduced in 2009, but:

• It's now outdated and less efficient

• Shutting it down frees up spectrum to boost 4G/5G speed and coverage

• 2degrees is upgrading all 3G-only areas with 4G before the switch-off

📱 What Do I Need to Do?

1. Most modern devices will work without any changes.

2. Some phones may need VoLTE (Voice over 4G) enabled in settings.

3. Older phones may not support VoLTE and will need to be replaced.

Not sure if your phone is ready?
✅ Check your device compatibility here (2degrees site)

🔍 What Is VoLTE?

VoLTE stands for Voice over LTE (4G).
It lets you make HD-quality voice calls using 4G instead of falling back to 3G.

📬 Need Help?

If you're unsure if your phone will work after the 3G shutdown or need help enabling VoLTE:

📩 Email us at support@kiwivoip.co.nz
📞 Or call our team — we’re here to help!