🕒 Setting Time Schedules in Kiwi VoIP Cloud PBX

Most businesses want to handle calls differently during work hours, after hours, or holidays. With Kiwi VoIP Cloud PBX, you can create custom Time Schedules to control features like:

• ✅ Simultaneous Ring

• ✅ Call Forwarding

• ✅ Hunt Groups

• ✅ Auto Attendant (IVR)

• ✅ Call Screening

• ✅ Call Queuing

🧭 Available Schedule Types

You can define your call handling around the following built-in schedule categories:

• Work Hours – Standard business hours

• Available Hours – When staff are actively available

• User Defined Hours – Flexible timing for unique needs (e.g. after-hours support)

⚙️ Quick Setup Guide

1. Log into your account via the Kiwi VoIP portal:
   👉 https://portal.kiwivoip.co.nz

2. Go to Cloud PBX from the top menu

3. From the left menu, expand Preferences and click Time Schedules

4. Define the hours for:

   • Work Hours

   • Available Hours

   • User Defined Hours

5. Use 24-hour format (e.g., 09:00 to 17:30)

6. Click Save Settings

💡 These schedules can now be used in features such as SimRing, Call Queues, and Auto Attendant for advanced call routing.

📅 Holiday Overrides

Need different call handling during public holidays?
📖 Check out our Holiday Time Schedules guide for setting up seasonal overrides.