---
title: 🕒 Setting Time Schedules in Kiwi VoIP Cloud PBX
description: Learn how to set up Time Schedules in Kiwi VoIP Cloud PBX to manage calls differently during work hours, after hours, and holidays. Perfect for SimRing, Queues, IVR & more.
---

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16 July 2025

# 🕒 Setting Time Schedules in Kiwi VoIP Cloud PBX

Most businesses want to handle calls differently during work hours, after hours, or holidays. With **Kiwi VoIP Cloud PBX**, you can create custom **Time Schedules** to control features like:

- ✅ Simultaneous Ring
- ✅ Call Forwarding
- ✅ Hunt Groups
- ✅ Auto Attendant (IVR)
- ✅ Call Screening
- ✅ Call Queuing

---

#### 🧭 Available Schedule Types

You can define your call handling around the following built-in schedule categories:

- **Work Hours** – Standard business hours
- **Available Hours** – When staff are actively available
- **User Defined Hours** – Flexible timing for unique needs (e.g. after-hours support)

---

#### ⚙️ Quick Setup Guide

1. **Log into** your account via the Kiwi VoIP portal:  
   👉 [https://portal.kiwivoip.co.nz](https://portal.kiwivoip.co.nz)
2. Go to **Cloud PBX** from the top menu
3. From the **left menu**, expand **Preferences** and click **Time Schedules**
4. Define the hours for:
   
     - **Work Hours**
     - **Available Hours**
     - **User Defined Hours**
5. Use **24-hour format** (e.g., 09:00 to 17:30)
6. Click **Save Settings**

> 💡 These schedules can now be used in features such as SimRing, Call Queues, and Auto Attendant for advanced call routing.

---

#### 📅 Holiday Overrides

Need different call handling during public holidays?  
📖 Check out our **Holiday Time Schedules** guide for setting up seasonal overrides.

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